When NOT to book that supplier

Most couples planning their wedding have accepted that they’re going to have to spend on something. Unless it’s the most low key day you could imagine, you’re going to have to book at least a couple of suppliers. And suppliers cost money.

So before you part with your hard-earned cash, you have to make the very difficult decision about who to work with. And, more importantly, who NOT to work with. With so much selection out there, it’s very hard to know who’s good and who’s good at talking the talk. So many brides I’ve spoken to have booked at least one “bad” supplier. And it’s taken the joy and excitement out of their planning. So how do you know if the person you’re talking to is the WRONG supplier?

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So I’ve put together this handy little guide. Here are a few warning signs that tell you a supplier might not be right for you:

They have their own ideas and keep using the words “should” or “ought to” – and they’re clearly not hearing your ideas and requests. A supplier should be listening to you after all it’s your big day, not theirs. While they do have a reputation to uphold and they might only want to do a certain type of wedding, if that type isn’t what you’re after then it may be best to look elsewhere. Great service is bespoke – but if that’s not what you’re getting it’s probably time to move on.

Their default setting is “no”. “No” is a very serious word in wedding-land and should only be used for the most unfeasible of ideas. If a supplier is telling you something can’t be done when it’s quite a reasonable request then they might not be trying hard enough. (However, if lots of suppliers are rejecting one of your ideas, you might want to re-examine why that is).

They’ve quoted you well over the odds. Make sure you get a few quotes and shop around to see what’s reasonable. I’m not saying great suppliers shouldn’t charge high prices, but if a chair hire company, for instance, is charging you £3 more than a competitor per chair, you know there’s something not quite right.

This one’s mainly for venues and planners, but if they take commission from other suppliers instead of getting you savings when you book through them, they’re really not worth your time. It’s hard to tell if they’re doing that, but ask the question outright (in a polite way) before you sign up to work with them.

They don’t seem that interested in your wedding. Maybe they haven’t answered your emails or phone calls in months, or just get in touch when it suits them. Perhaps they just don’t seem quite “into” planning your day as they should be. Whatever it is, you want enthusiasm from your suppliers otherwise how are you going to have confidence that they’ll do a great job?

You just don’t click. For whatever reason you don’t really get along. It’s nothing personal there’s just no chemistry there. I know it sounds more like dating advice than wedding supplier help, but it seriously helps to get along with your suppliers. It makes a huge difference to how you feel about dealing with them.

They’re an existing friend. You want your friends to enjoy your big day. As much as it might be tempting to take up a friend’s offer of mate’s rates, it’s probably best to get someone a little more removed from you personally to do your wedding. Otherwise wires can get crossed and friendships can get awkward.

What would make you think twice about booking a supplier? I’d love to hear what you think!

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